I purchased the extended lights package around 2 hrs ago but still have no access to download links. I feel the issue is that the support package stills shows as expired, even though i selected it on checkout.
I have been into my managed downloads section and there is no option to renew my support, hence i am stuck with a software package i cannot download. Plus i also need to download the 1.3 versions of BM.
Hi,
I purchased the extended lights package around 2 hrs ago but still have no access to download links. I feel the issue is that the support package stills shows as expired, even though i selected it on checkout.
I have been into my managed downloads section and there is no option to renew my support, hence i am stuck with a software package i cannot download. Plus i also need to download the 1.3 versions of BM.
Can you have a look and suggest a way forward.
Order #7844
Thanks Ian
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