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  1. 1 point
    head to your shop account under "Manage Purchases" tab you will see all your titles listed, click on the little manage button on the right of each title, inside you title page where you see your key and download button; you will see a new button that reads "request free upgrade", click it and the process will begin, if all your affairs are in place it will be approved immediately, once approved you should get a new product page with your free v5 provision under your "Manage Purchases" tab in shop, both v4 and v5 will remain available to all existing customers with active v4 support; which will extends to v5 for the remaining support contract duration!you will receive an additional new dedicated v5 page for each item with dedicated keys for activating v5,
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