Jump to content

All Activity

This stream auto-updates     

  1. Past hour
  2. Today
  3. Chris Bell

    How to move addon cfg to secenery cfg

    how are you Jordan dont be scared to break things we are here to help, lets try this another way, the hands on way go to C:\Users\xXx\Documents\Prepar3D v4 Add-ons\ inside that folder make a folder named test123, inside it make another folder called Scenery, inside test123 create a new blank add-on.xml file and ad the content below to it, (edit to make sure path's match your working folder path) <SimBase.Document Type="AddOnXml" version="4,0" id="add-on"> <AddOn.Name>Test123</AddOn.Name> <AddOn.Description>Test123</AddOn.Description> <AddOn.Component> <Category>Scenery</Category> <Path>C:\Users\xXx\Documents\Prepar3D v4 Add-ons\test123</Path> <Name>Test123</Name> </AddOn.Component> </SimBase.Document> so you created a pretend scenery that currently lives under C:\Users\xXx\Documents\Prepar3D v4 Add-ons\test123 now when you will run sim for the first time it will ask if you allow test123 to run, say yes (its a dummy anyway) now watch how it insert itself and practice on moving it
  4. orbitt

    How to move addon cfg to secenery cfg

    Hello all, bear with me please, I've never had to do this before! So, going through support with my man Chris, whom of which is doing an excellent job btw, but unfortunately I am not that savvy with this stuff. SO. A little update where I am right now: 1.) I uninstalled Black Marble Base & Vector 2.) Backed up all my addons like usual and uninstall all orbx products 3.) Ran repair tool on P3D 4.) Re-installed orbx products and ran the FTX Central to activate This leads me here. I have been reading this post over and over and trying to understand. From what it reads--to me at least--is that you should create a folder external from your p3d with all your addons with the .xml files from ...\documents\Prepar3d V4 Add ons. What I'm trying to understand is the step-by-step basis of this since I do not understand what EXACTLY to do so I don't mess something up. If anyone and everyone could throw me some bits and pieces to get me on my feet and in the sky again, it would be much appreciated! 😀
  5. Yesterday
  6. Chris Bell

    Unable to pay

    Thank you Jacob, apologies for the inconvenience, i actually just heard back from our online service director who informed me exactly that, we cannot transact below 0.50c so the system doesn't show CC option if checkout balance is below 0.50c,
  7. primelegionaries

    Unable to pay

    figured it out, apparently system doesn't allow me to pay by credit card if its under $1 so i changed to pay by split cards
  8. primelegionaries

    Unable to pay

    nope it still doesnt want to, i have tried removing and adding my card again, but when i select to pay with the gift card it wont allow me to pay the rest with card
  9. Chris Bell

    Unable to pay

    it looks like you submitted the invoice as press order, try to cancel the invoice from your orders tab than place again, your shop account doesn't show a saved CC atm, make sure it is saved and checkout again, i believe you should see a CC option once you saved the info,
  10. primelegionaries

    Unable to pay

    added the card and it still takes me to this page with no option to pay the last amount
  11. Chris Bell

    Unable to pay

    since you were invited through a gift card your account doesn't have another payment option unless you add it manually, you should be able to add your credit card info here https://shop.chrisbelldesigns.com/clients/cards/ once you do a credit option will be visible at checkout,
  12. Chris Bell

    Unable to pay

    Welcome to our forums Jacob standby please while we investigate,
  13. primelegionaries

    Unable to pay

    i click place order and pay but nothing happens it just takes me to another page which doesnt have any payment option
  14. Last week
  15. Chris Bell

    charles

    Welcome to our forums Charles make sure you are logged in to your shop account, forums and shop each has separate logins!
  16. charles

    charles

    Why am i getting this error when i try to download the British Isles Night Error code: 2F173/H.......
  17. In an effort to help navigate the process of moving items from addons back to scenery.cfg we are posting this guide, we will illustrate few conditions to help identify what needs to move, once identified we will describe what that entails, There will be 3 different scenarios for items in addons list, first lets clarify that every system has two separate add-on.cfg one located here “%APPDATA%\Lockheed Martin\Prepar3D v4\” and the other is located here “%ProgramData%\Lockheed Martin\Prepar3D v4\” (paste the address in local file explorer bar and windows will take you there directly) The reason we have two separate add-on.cfg is for licensing schema; one is per user license the other is per machine, the one in here “%ProgramData%\Lockheed Martin\Prepar3D v4\” is a global system license and the one found here “%APPDATA%\Lockheed Martin\Prepar3D v4\” is license per the user account, they still operate just the same! as explained in the article here the items that should live on add-on.cfg are none static scenery items like weather or AI traffic that purges once sim closes session, our ultimate goal is to identify these items and move them out physically or sim will attempt to re import these on each restart, most of you will know just by the name what is a static scenery like an airport or generic scenery addon and what’s not, Once those identified we will make sure they stay in place and check these off our list to move, Next we will need to identify Autogen importing folders, these will likely have a main folder under “%USERPROFILE%\Documents\Prepar3D v4 Add-ons” With an additional xml file containing instructions to import the content of another folder with .agn files, now this folder could reside in the same location where its xml file resides or it could be pointing to a folder in another location, importing of .agn files needs to only happen one time; afterwards it is not needed again, that root folder containing the xml instructions and or .agn folder should be safe to move to another location for safe keeping, in the event sim is reinstalled from scratch folders can be moved back to “%USERPROFILE%\Documents\Prepar3D v4 Add-ons” then allow sim to run once and then move it out again, The third group is the most important one, these are the static scenery type folder residing under “%USERPROFILE%\Documents\Prepar3D v4 Add-ons” They will likely have the usual Main folder with two nested Scenery and texture folders structure with an additional xml file, These are the items we need to move back to scenery.cfg manually, The easiest way to do that and is what we will describe as the next steps, Create another folder in sim root called addons (if you don’t have one already) Now cut these scenery items one by one from their root folder under “%USERPROFILE%\Documents\Prepar3D v4 Add-ons” and paste back in the new addons folders created under sim root folder, this is where you will have all your third party scenery for safe keeping, Once all relevant folders moved to the new location the next thing to do is to map them back, only this time using sim’s own library manager as if you add any external scenery to sim, add new scenery and point to the top folder located under addons folder in sim root and layer it as you see fit, Repeat this for each item relocated, Once completed there is one more edit that needs to be done, Open both your add-on.cfg from each location described above and edit them with any text editor, You will find all the items have a logical block of instructions with index number, delete each item entry and adjust index for remaining items (if any left), it is just a simple counter index for each entry going from 0-600 the number of total items allowed, Once edited out save the files and close, Now is the time to flush sim cache manually and rebuild scenery index, These options are embedded in BM Base CPanel and can be deployed to clear up sim before it runs again, please feel free to share your experience with us so we can improve on the guide,
  18. undefined

    Unable to renew product support

    Yes, that worked. I was able to see different available payment methods and choose my card. I previously didn't see any of that. Thanks for your help!
  19. Chris Bell

    Unable to renew product support

    can you check if its working for you now please?
  20. Chris Bell

    Unable to renew product support

    standby please... investigating what went wrong there,
  21. undefined

    Unable to renew product support

    After running into this issue I cancelled my first renewal, updated my payment card on the shop site and tried again. Ended up with the same issue.
  22. Chris Bell

    Unable to renew product support

    did you cancel a prior renewal or this is the first time you got renewal alert?
  23. undefined

    Unable to renew product support

    That's the page I've been on. If I click the Pay Now link under Base Product support where it says " There is a pending renewal invoice for this product. Pay Now" it just takes me to the Checkout page where it says Place Order and Pay. When I continue it tells me "Further action is required from you to complete this order". I never receive any emails after that.
  24. Chris Bell

    Unable to renew product support

    https://shop.chrisbelldesigns.com/clients/purchases/
  25. undefined

    Unable to renew product support

    I'm signed into both. On the tab with my shop account (https://shop.chrisbelldesigns.com/), I don't see any references to support other than the Contact Us link at the bottom.
  26. Chris Bell

    Unable to renew product support

    you need to sign in to your shop account first! (its not the same as your forums credentials!)
  27. undefined

    Unable to renew product support

    I too am having the same issue. I never get a follow up email to enter my payment information. The links in above screenshots just take me back to the Checkout page which again just says Place Order and Pay, basically stuck in a loop. I tried to submit a support ticket by it tells me I don't have permission (probably because my support expired). I've tried the contact us link at the bottom of the page but as you indicated above, it's probably not the correct link.
  28. Black Marble Extended Lights Pack v1.3.1 Released!!! ✈ ELP just got even better with Enhanced Granular data controls, in v1.3.1 update we deliver enhanced granular road class controls for all ELP data, as well as fixed raw data leaks reported previous release for none existing airports IRL that still exist in sim,
  29. Earlier
  1. Load more activity
×