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  1. Yesterday
  2. Chris Bell

    Product specific forums?

    you might want to hold back a week or two with deep tinkering
  3. bobr

    Product specific forums?

    The link I had saved was from September 25, 2019. I'm just playing around with some new settings in BMM, installing the updated extended package, etc. Like I said, no issues (yet!) But if I do run into something I'll definitely PM you. Thanks, Chris.
  4. Chris Bell

    Product specific forums?

    this is indicating you have no permission to access the area which you should, the link you are referring to could have been posted after our manual was initially published, we dont usually place link in manual since these can become obsolete, move, or get deleted, until we sort this issue out if you need assist with any technical issue feel free to PM me
  5. bobr

    Product specific forums?

    Chris, I have some saved links from the installation of BM, which are located in the support forums (why you don't just include that info in the manual is anyone's best guess :D). Trying to open them gives me this error (attached image). Maybe this can help solve the issue I'm having.
  6. Last week
  7. bobr

    Product specific forums?

    Okay. I don't have any pressing issues with BM or anything; just more wanting to do some tweaking and research. I'll check back later. Thank you.
  8. Chris Bell

    Product specific forums?

    i don't believe so Robert, i was told by our online services director that it is your expired subscription that's currently limiting access to product support forums, i cant recall the exact logic we programmed it is being investigated! i believe forums access should have retained once support expires,
  9. bobr

    Product specific forums?

    Still looking the same, Chris. Do I need to renew support in order to gain access to those forums?
  10. Hi Chris Please would you expand on your response, I do not understand Clive you didn't read our most recent EULA where we added a new "Clive" disclaimer ? do us all a favor and stay with your current build please
  11. Clive you didn't read our most recent EULA where we added a new "Clive" disclaimer ? do us all a favor and stay with your current build please 😂 we don't track specific changes in the latest data sets, we issue a refreshed global update roughly every 6 months we extrapolate the latest OSM data to render the world, other functional updates we wish to disclose have already been published!
  12. Hi Chris Are you able to disclose what improvements and changes the global update will provide? Clive
  13. JoseCFII

    Invalid Serial Errror

    Issue resolved.
  14. Hi Chris, I'm getting an error message when I enter my license key and email address. Can you please help me resolve this? Thanks. Jose
  15. Raw 4K live footage, no cuts, no edits, your FREE vEarth (Virtual Earth) DEMO is coming...
  16. We are working on Black Marble 2020 Global Update releasing in few weeks, this will apply to all Black Marble Packages, Base, Vector, 3D Bridges, Traffic Pack, and Extended Lights Pack,
  17. Earlier
  18. Chris Bell

    Product specific forums?

    Thank you Robert, we seen this randomly happens before, our online services director been notified, this will be sorted out shortly,
  19. bobr

    Product specific forums?

    Sure thing. Attaching a screenshot of what I see from the home page of the forums.
  20. Chris Bell

    Product specific forums?

    nothing vanished, if you are having an issue it must be something on your end! please post a visual so we can get an idea on what you see over there atm,
  21. bobr

    Product specific forums?

    verb (used without object) to disappear from sight, especially quickly; become invisible: The frost vanished when the sun came out. source: dictionary.com
  22. Chris Bell

    Product specific forums?

    what do you mean vanished?
  23. Hey Chris, I'm unable to get into the product specific forums for customers. They seem to have vanished. Any way to gain access to those areas once again? Thanks.
  24. JoseCFII

    Sign me up for your newsletter

    Hi Chris, All I need is the latest Night Environment - Manager. 1.1 will not find my regions. I need to update to 1.2. I think.
  25. James Pierce

    2020-1-23_23-7-18-282.jpg

  26. James Pierce

    2020-1-23_22-56-16-173.jpg

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